At Automart Online Vehicle Marketplace, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website www.automart.co.ke or engage in transactions with us.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you register an account, fill out forms, or communicate with us.
  • Transaction Information: We collect information related to your vehicle transactions, including details of vehicles bought or sold, payment information, and transaction history.
  • Usage Data: We may automatically collect information about your usage of our website, including your IP address, browser type, device identifiers, and pages visited.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

  • Provide Services: We use your information to facilitate vehicle transactions, process payments, and provide customer support.
  • Personalization: We may personalize your experience on our website by recommending vehicles based on your preferences and browsing history.
  • Communication: We may send you transactional emails, promotional offers, and newsletters with your consent. You can opt-out of marketing communications at any time.
  • Improve Services: We analyze usage data to improve our website functionality, user experience, and customer service.

3. Information Sharing:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services.
  • Legal Compliance: We may disclose your information when required by law or in response to legal requests, court orders, or government regulations.

4. Data Security:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration.
  • However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

  • You have the right to access, update, or delete your personal information. You can also object to the processing of your information or request data portability.
  • If you have any questions or requests regarding your personal information, please contact us using the information provided below.

7. Changes to this Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

8. Contact Us:

  • If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at privacy@automart.co.ke.

By using our website or engaging in transactions with us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last updated: 23 Feb 2024

Note: This Privacy Policy is subject to the laws and regulations governing data protection in Kenya.

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